after-sale service

  • 01

    Pre sales service commitment Pre sales service

    1. Provide professional consultation. Reply to your professional and technical questions within 2 hours
    2. Provide detailed information. Send the technical information you need within 4 hours
    3. Provide reasonable quotation. Provide you with a reasonable quotation within 2 hours.

  • 02

    In sale service commitment On sale service

    1. Provide you with inspection, installation, commissioning, training and other services according to the provisions of the contract
    2. No matter the size of the contract, all customers are fair in terms of price and service
    3. Strive to provide you with high-quality products on time and in quantity, and adopt the best mode of transportation.

  • 03

    After sales service commitment After-sale service

    1. Establish customer files and provide technical training according to customer requirements
    2. Spare parts are provided for the product for a long time, and the software is upgraded free of charge
    3. Give telephone guidance within 15 minutes, and you can eliminate simple faults of the equipment by yourself.

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